Terms of Service
Table of contents
Last updated: 19 Nov 2023
Welcome to Wordlab.ai. These Terms of Service (“Terms”) govern your use of the Wordlab.ai platform and services, provided by [Wordlab AI, LLC], a software company (“we,” “us,” or “our”).
1. Acceptance of Terms
By accessing or using Wordlab.ai, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.
2. Use of the Services
(a) Eligibility: You must be at least 18 years old to use Wordlab.ai.
(b) Your Account: You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.
(c) User Responsibilities: Users are solely responsible for the content generated using Wordlab.ai. Content must be used ethically, and users may not engage in any activity that violates these Terms.
3. Content Ownership
(a) User-Generated Content: You retain ownership of the content you generate using Wordlab.ai. However, by using our services, you grant Wordlab.ai a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute your content for the purpose of providing and improving our services.
(b) Wordlab.ai Content: All content provided by Wordlab.ai, including but not limited to text, images, and voice, is the property of Wordlab.ai and protected by intellectual property laws.
(c) Grant of License. In accordance with these Terms, Wordlab.ai extends to you a non-exclusive, global license, which includes the right to grant sublicenses. This license permits you to use, reproduce, alter, commercialize, develop derivative works from, distribute, exhibit publicly, and perform publicly the Generated Content, strictly for legitimate business activities.
(d) Responsibility for Content Provided by Users: You bear exclusive responsibility for any content you provide (“User Content”). You hereby affirm and guarantee that you possess (and will continue to possess) all necessary rights to confer upon us the licensure rights in your User Content as stipulated by these Terms. Furthermore, you affirm and guarantee that your User Content, as well as its submission and distribution through the Services, in addition to any utilization of your User Content by Wordlab.ai via the Services, will not transgress, misappropriate, or infringe upon the intellectual property rights, privacy rights, or publicity rights of any third party, nor will it contravene any prevailing laws or regulations.
4. Prohibit Conduct
You agree not to:
(a) Use Wordlab.ai for any illegal or unauthorized purpose;
(b) Violate any applicable laws, regulations, or third-party rights;
(c) Interfere with or disrupt the integrity or performance of Wordlab.ai;
(d) Use automated scripts to access Wordlab.ai or collect information from our platform;
(e) Engage in any activity that could harm Wordlab.ai or its users.
5. Purchases
(a) Payment Information: When making a purchase, you agree to provide accurate payment details and confirm that you’re allowed to use the payment method. We may share your payment information with third-party services to complete the transaction, following our privacy policy.
(b) Order Cancellation: We reserve the right to cancel orders for various reasons, such as product availability or pricing errors. We may also cancel orders that appear to be fraudulent or illegal.
(c) Changes to Service Limits: We reserve the right to change word count limits or usage frequency to ensure fair and quality service for all users.
6. Subscriptions
(a) Billing and Renewal: Wordlab.ai offers subscription-based services with billing occurring monthly or annually. Your subscription will automatically renew unless you or Wordlab.ai cancels it.
(b) Cancellation: You can cancel your subscription by managing your account online or contacting customer support. If automatic payment fails, an invoice will be sent with a deadline for manual payment.
(c) Billing Information: You must provide a valid payment method and accurate billing information for subscription charges.
7. Fair Usage Policy
(a) Responsibility: Users should use Wordlab.ai responsibly to prevent impacting others. Choose plans suitable for your needs, and consider upgrading if your usage is high.
(b) Usage Limits: Going over usage limits may result in service limitations or account suspension without warning. The system checks for automated use to keep the service safe and high quality.
(d) Account Sharing: Sharing account details for profit or among multiple users is illegal and could lead to account suspension or deletion without a refund.
(d) Unlimited Word Plans: For plans advertised as having unlimited words, please note that the term “unlimited” is not infinite but is subject to certain restrictions that the company can decide at its discretion based on specific account usage and activities.
Live
Standard: 100 per day
Pro: 200 per day
Live Site
Standard: 200 per day
Pro: 500 per day
8. Prohibited Use
(a) Legal Purposes: You are only allowed to use the Service for legal purposes and must follow the Terms.
(b) Prohibited Activities: Do not use the Service to break any laws, exploit or harm minors, send unsolicited advertising (like spam), impersonate others, infringe on rights, or engage in harmful or fraudulent activities.
(c) AI Provider Guidelines: Our AI provider, Open AI, bans the creation of sexual, religious, and political content; attempting to generate such content will result in a warning followed by account cancellation and a ban without a refund upon a second attempt.
(d) Service Interference: Usage that interferes with others’ enjoyment of the Service or poses a risk to the Service or its users is not allowed.
(e) Harmful Actions: You must not overload, damage, or impair the Service, use automated systems to access the Service without permission, introduce malicious software, attempt unauthorized access, or interfere with the Service’s operation, including through cyber-attacks.
(f) Reputation: Any actions that harm the Company’s reputation or rating are also prohibited.
(g) Prohibited Industries: Do not use the Service to promote, endorse, or support any endeavour involving gambling, pornography, unethical financial conduct, bullying, cyberattacks, and any offence involving minors.
9. Copyright Policy
(a) Infringement Claims: Wordlab.ai takes intellectual property rights seriously and has a policy to address claims of copyright infringement.
(b) Reporting Infringement: If you believe that content on the Service infringes on your copyright, you can report this by emailing [email protected] with a detailed description of the alleged infringement, using the subject line “Copyright Infringement.”
(c) False Claims: Be aware that making false claims can result in liability for damages, including legal costs.
10. Links to Third-party Sites
Wordlab.ai is not responsible for the content or practices of third-party websites linked from the Service, nor does it endorse them. Wordlab.ai will not be liable for any harm or losses related to the use of or reliance on any third-party content, products, or services. It is recommended that you review the terms and privacy policies of any third-party sites you visit.
11. Disclaimer Warranty
(a) Service “As Is”: The company provides its services “as is” and “as available,” without any explicit or implied warranties regarding the operation, information, or content of the services.
(b) User Agreement: Users agree to use the services at their own risk, and the company does not guarantee that the services will be secure, reliable, uninterrupted, or error-free, or that any defects will be corrected.
(c) Virus Disclaimer: The company also does not claim that the services will be free from viruses or other harmful components and disclaims all warranties, including those of merchantability, non-infringement, and fitness for a particular purpose, to the extent allowed by law.
12. Limitation of Liability
(a) No Liability for Indirect Damages: You agree not to hold the company or its associates liable for any indirect, punitive, special, incidental, or consequential damages that arise from this agreement or any breach of laws, even if the company was aware of the possibility of such damages.
(b) Limited Responsibility: If the company is found to be liable, its responsibility will be limited to the amount you paid for the services or products, with no possibility for consequential or punitive damages.
(c) State-Specific Limitation: However, this limitation may not apply if you live in a state that does not allow the exclusion of these types of damages.
13. Refunds
(a) Refund Eligibility: Users with a monthly paid plan are eligible for a full refund within 7 days, given they have not consumed more than 100,000 words. Users with yearly plans can request a full refund within 14 days, given they have not consumed more than 100,000 words.
(b) Refund Process: All refund requests are through email [email protected]. If a user decides to cancel a paid subscription, their current word quota will be reset immediately to the subscription the user is switching to.
14. Termination
We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms. If you wish to terminate your account, you may simply discontinue using the Service.
15. Contact Us
If you have any questions about these Terms, please contact us at info[at]mail.wordlab.ai.